FeraChat

Create a FeraChat Channel

A channel connects a website entry point to a Slack destination. Use the Create channel screen to name the channel, assign its entry-point code, configure the Slack credential, define the visitor-facing copy, and control whether FeraChat’s WordPress Plugin checks availability before opening a conversation. The screen is divided into five working areas: channel details, Slack connection, entry-point […]

Applies to all documented versions

FeraChat

How to Obtain a Slack Destination Credential for FeraChat

The Destination credential tells FeraChat where to deliver conversations in Slack. For the Slack connection shown in Chat.UI, the credential is a Slack Incoming Webhook URL created for the Slack channel that should receive the messages. Paste the Slack Incoming Webhook URL into the Connection credential field, save the channel, and then test the connection. Keep the credential secret. Anyone […]

Applies to all documented versions